Living in central Portugal, lda. is responsible for the collection and processing of personal data that were obtained digitally, namely for the use of this website, committing to respect the privacy of users, ensuring the confidentiality and security of the data received, in close compliance with the legislation in force.
This Personal Data Protection Policy describes our practices for the retention, processing and access of personal information. By accepting, you are authorizing Living in Central Portugal, lda. for the processing of your data, of which you confirm that you hold, as well as the data relating to your commercial and contractual relationship and, its management, in accordance with this text.
Furthermore, you declare that you are aware and fully informed that the processing of your personal data, previously transmitted by you, includes all operations carried out by automated or non-automated means.
It also declares the knowledge of your rights to objects, correct and/or request the "Right to Forgetfulness" regarding the processing of your Personal Data, by sending an application to an email address, as well as to be entitled to lodge a complaint with the competent authorities.
Please read the following terms carefully:
1. PREAMBLE
This Personal Data Protection Policy, hereinafter referred to as the "Protection Policy" is intended to inform you of the following points:
1.1. The commitments adopted by Viver no Centro de Portugal, lda., concerning the Protection of Personal Data, in accordance with and in accordance with the General Data Protection Regulation, hereinafter referred to as "GDPR" (EU) 2016/679, on the protection of natural persons with regard to the processing of Personal Data and the free movement of such data, and;
1.2. About the way in which living in the center of Portugal, lda. your Personal Data, in particular personal data obtained digitally, including through the website.
2. SETTINGS
In the following framework, living in the center of Portugal, lda. provides the framework for the following definitions:
Definition of "Personal Data": refers to all information related to the Data Subject and that allows him to identify.
Definition of "Data Subject": identified or identifiable natural person to whom personal data is associated. The user of the website considers himself as the Data Holder before Viver no Centro de Portugal, lda. The natural person may be identifiable or identified, directly or indirectly, in particular through name, civil or tax identification number, location data, online identifiers (such as IP addresses and logs).
Definition of "Controller": internal entity that defines the objectives and means of the Processing of Personal Data.
Definition of "Subcontractor": entity external to Viver no Centro de Portugal, lda. processing of Personal Data on behalf of the Personal Data. The "Processor" has entered into a confidentiality agreement with Viver no Centro de Portugal, lda., in which he undertakes to keep confidential about the information to which he/she is treated.
Definition of "Processing" means any operation carried out in the context of Personal Data, by automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or alteration, recovery, consultation, use, dissemination by transmission, dissemination or, alternatively, availability, harmonization or association, restriction, elimination or destruction. It is also considered processing of Personal Data any other operation provided for under the GDPR.
3. COMMITMENTS MADE
Living in central Portugal, lda. ensures the complete protection of Personal Data in accordance with the rules laid down in the GDPR, with regard to all procedures and obligations provided for in the data provided for, especially with regard to the Processing of Personal Data of users of websites and/or digital applications (e.g. visitors, job seekers, etc).
Living in central Portugal, lda. implemented digital tools and procedures in order to ensure the effective protection of Personal Data.
In monitoring the conformities of gdpr procedures, Living in central Portugal, lda. adopted and implemented several internal policies and procedures to raise the awareness of its employees, suppliers and partners about the protection of Personal Data.
3. COMMITMENTS ASSUMED
Viver no Centro de Portugal, lda. guarantees the complete protection of Personal Data in accordance with the standards set forth in the RGPD, with regard to all procedures and obligations provided for therein, especially with regard to the Processing of Personal Data of users of websites and/or digital applications (e.g.: visitors, job applicants, etc.).
Viver no Centro de Portugal, lda. has implemented digital tools and procedures with the aim of ensuring the effective protection of Personal Data.
In order to comply with the RGPD procedures, Viver no Centro de Portugal, lda. has adopted and implemented several internal policies and procedures aiming at raising the awareness of its employees, suppliers and partners about the protection of Personal Data.
3.1. PRINCIPLES OF PERSONAL DATA PROTECTION
Processing of Personal Data
Viver no Centro de Portugal, lda. undertakes to treat your Personal Data in accordance with the following principles:
- Processing legally, impartially and transparently, thus ensuring the principles of legality, impartiality and transparency;
- Collection and processing for specific, explicit and legitimate purposes. Compliance with the purpose limitation principle, given that they will not be processed in a manner that is divergent and incompatible with the purposes for which they have been collected;
- Collection and processing that are adequate, relevant and limited to what is strictly necessary, taking into account the purposes for which they are processed, thus respecting the principle of data minimisation;
- The Personal Data provided shall be truthful, proceeding with the respective rectification or updating whenever necessary or as it may be deemed necessary.
Treatment Security
Viver no Centro de Portugal, lda. has defined technical and procedural measures for the effective implementation of the principles of Personal Data protection, in order to comply with the RGPD, thus protecting the rights, freedoms and guarantees of the Holders of Personal Data, from the start of their collection and subsequent processing.
It has been determined to impose the same level of protection of Personal Data on all Subcontractors (service providers, suppliers, partners, etc.).
4. PROCESSING OF PERSONAL DATA
4.1 HOW PERSONAL DATA IS COLLECTED
Viver no Centro de Portugal, lda. proceeds to collect your Personal Data at its premises and through its website and/or digital applications, where the user provides and explicitly consents, specifying:
- Company Headquarters and Facilities;
- When you browse the websites, digital applications of Viver no Centro de Portugal, lda. (i.e. technical information, such as IP addresses or logs, collected through cookies or similar technologies when authorised);
- When you subscribe to the newsletter made available by Viver no Centro de Portugal, lda;
- When you participate in a hobby, marketing program, test or survey;
- When you apply for a job at our premises or through the website;
- When you post comments or images on social media pages owned by Viver no Centro de Portugal, lda;
- When, in any other way, you send us information of a personal nature and consent to its storage and processing;
4.2. WHY IS IT NECESSARY TO COLLECT PERSONAL DATA
Client/User Relationship Management
Viver no Centro de Portugal, lda. collects Personal Data regarding strictly informative relationships with clients and prospective clients and, particularly
- To allow the request for online information, about products and services, on the website and/or digital applications;- To obtain your opinion about articles and services, in particular through polls and tests;
- To allow participation in competitions, questionnaires or other marketing programmes;
- To carry out statistical analyses, financial and commercial studies and for online traffic management purposes (e.g.: to obtain usage levels of the website and digital applications of Viver no Centro de Portugal, lda;)
- Sending information, promotional communication and/or advertising from Viver no Centro de Portugal, lda., in particular about products, services, news, campaigns and/or events that may interest the customer/user, provided that (subject to their prior consent, when it is required and respecting their right to refuse, in accordance with the legal requirements applicable to direct marketing for commercial purposes).
These notifications can be sent by e-mail or via mobile service (phone call, SMS and MMS).
Combating fraud
Your Personal Data will be handled in such a way as to prevent third parties from fraudulently using it.
Mandatory information is marked with an asterisk on the online forms available from Viver no Centro de Portugal, lda. Without the proper completion of these fields, the user's request for information and/or order cannot be processed. The provision of the remaining information is optional.
Recruitment and Human Resources Management
Viver no Centro de Portugal, lda. collects your Personal Data through a form available in the company's facilities or on the respective page of the website, with a view to analysing and responding to an application for employment. In cases where no action is taken by Viver no Centro de Portugal, lda. regarding the job application, the Personal Data will be kept in accordance with the provisions set forth in the point regarding "Time of Storing Personal Data".
4.3 LEGAL BASIS OF PROCESSING
The processing of the Personal Data of clients and/or users of Viver no Centro de Portugal, lda:
- On their legitimate interest in the achievement of services, protection of their activities or others, as well as, in better identifying their preferences, as a way to customize offers of Viver no Centro de Portugal, lda. to better match their needs;
- When the Treatment is required by the legislation in force;
- When explicit consent is acquired.
Viver no Centro de Portugal, lda. may present a legitimate interest in carrying out recruitment operations in order to manage its activities in the best possible way, carrying out the collection of all necessary data on interested candidates.
In all cases, it is stressed that Viver no Centro de Portugal, lda. only processes Personal Data if
- The Data Subject has given express consent for the Treatment of his or her Personal Data for one or more specific purposes;
- Processing is necessary for the proper performance of a contract to which it is a party;
- Processing is necessary for the fulfilment of the legitimate interests of Viver no Centro de Portugal, lda, except where such interests are not overridden by the interests or fundamental rights and freedoms of the Data Subject, especially if the Data Subject is a child.
4.4 STORAGE TIME OF PERSONAL DATA
Viver no Centro de Portugal, lda. keeps your Personal Data in accordance with the retention periods imposed by the legislation and regulations in force, particularly taking into account its activities, storing them for the following periods:
- When you contact us to request information, we keep your Personal Data for the time necessary to process and effect your request;
- We retain your personal data used for direct marketing until you cancel your consent or ask us to delete it, in accordance with current legislation. In this case, Viver no Centro de Portugal, lda. will only preserve the information necessary to guarantee your right to object in accordance with legal regulations and standards. Personal Data related to candidates is stored for one year.
The cookies used by Viver no Centro de Portugal, lda. are stored until you remove them from your browser.
4.5 PERSONAL DATA RECIPIENTS
The employees of Viver no Centro de Portugal, lda. responsible for managing customer/user support, recruitment and human resources, may only access your Personal Data out of strict necessity.
A Viver no Centro de Portugal, lda. does not share your Personal Data with third parties, with the exception of service providers, in accordance with the provisions of the section referring to “Security Measures and Subcontractors”, especially for the purposes of combating fraud, managing payments, hosting, managing Technologies of information and provision of customer support.
A Viver no Centro de Portugal, lda. may transfer Personal Data to third parties in accordance with requests from public judicial authorities with legal powers for this purpose, in accordance with the legal regulations in force.
A Viver no Centro de Portugal, lda. guarantees the confidentiality and security of Personal Data during transfer to the aforementioned recipients.
5. ABOUT COOKIES
What are cookies?
Websites, applications and digital platforms may use cookies or similar technologies to improve your browsing experience. Cookies are information stored on your personal equipment about the websites you visit. Sometimes they are stored in a plain text file, accessed by a server that reads and records the information.
Websites can only read and write cookies held by them.
Our use of cookies
When you browse our website, we use cookies to "recognise" your browser, only during your visit ("session cookie") or during all your visits ("permanent cookie").
On our website, cookies are used for the following purposes:
- For technical reasons (identifying sessions, maintaining settings or shopping carts, etc.) to, for example, adapt the presentation of the website, application or digital platform to your device;
- For statistical analysis and online traffic management purposes, for example, to improve the usability of a website, application and digital platform and the relevance of our services;
- To re-target and provide you with marketing content on other websites;
- For geolocation purposes when using specific functions, such as recommendations for store addresses and products available at the nearest point of sale.
5.1. OTHER COOKIES
third party cookies
If authorized in your cookie settings (see cookie settings section below), third parties (advertising agencies, internet analytics companies, etc.) will set/read cookies when you browse our website, digital applications.
The use of these cookies is governed by the privacy policies.
These cookies are used by these companies, during the lifetime of the cookies, to determine and distribute relevant advertising content, reflecting your main interests based on knowledge of your browsing habits on our website, applications and digital platforms.
Social media
To allow you to share content or comments about our products and/or services, our website may include social media components (buttons, plug-ins, etc.).
These components are used by social networks to record your browsing habits and will only work if your browser is connected to the social network in question (but you don't have to use the "share" button, for example).
The social networks that you use determine the terms that govern your use of the information that they obtain, not having Viver no Centro de Portugal, lda. any control over the use of this information. We recommend that you consult the respective privacy policies, which will specify how they use this data and the actions you can take to increase the confidentiality of the account.
shared devices
As cookies are linked to the device and the browser used, it is not possible to determine the identity of the user of the device. Therefore, some services and advertising offered on this device may not correspond to your use (the settings/browsing habits of other users of the device may influence the content offered).
You can choose the level of confidentiality of your device by deciding who can use it (persons authorized to access the device) and changing your settings (in particular, cookie settings).
Cookie settings
You can change your cookie settings at any time and several options are available as described below.
The settings you choose may affect your browsing experience and the operation of some services that require the use of cookies. In this sense, we reject any responsibility for the consequences arising from the limited functioning of our services, caused by the deactivation of cookies on your device (inability to set or read a cookie)
Computers (PC)
You can manage cookies through various options in your browser settings, to allow or block cookies, in general or for specific actions, at any time. Cookies are managed differently in each browser.
Visit your browser link to learn more:
Google Chrome - https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer - http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Mozilla Firefox - https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Safari - https://support.apple.com/en-gb/HT201265
Edge - https://privacy.microsoft.com/pt-pt/windows-10-microsoft-edge-and-privacy
For all other devices (smartphones, tablets, smart devices), see the help menu in your browser.
6. SAFETY MEASURES AND SUBCONTRACTORS
A Viver no Centro de Portugal, lda. has implemented all appropriate technical and organizational measures to ensure a level of security of Personal Data appropriate to the risk and, in particular, to protect Personal Data against destruction, loss, alteration, unauthorized disclosure or accidental or illegal access.
The same level of protection is imposed by Viver no Centro de Portugal, lda. to its Subcontractors.
Any employee of Viver no Centro de Portugal, lda. who, during their work, may have access to your Personal Data will keep them strictly confidential.
7. EXERCISE OF YOUR RIGHTS
You may, at any time, in accordance with the applicable rules regarding the protection of Personal Data, exercise your rights of access, rectification, deletion and transfer of your Personal Data.
You also have the right to object to the Processing of your Personal Data for direct marketing purposes and, therefore, to request to stop receiving promotional communications from Viver no Centro de Portugal, lda., at any time.
When Processing is based on your express consent, you have the right to withdraw your consent at any time.
To exercise your rights, especially with regard to the “Right to be Forgotten” or deletion of your Personal Data, you can contact us at the following address geral@vivernocentrodeportugal.com
To allow us to respond to your request, you must provide us with the following necessary identification data: name, surname, e-mail or address and any other information necessary to confirm your identity.
You also have the right to file a complaint with the Supervisory Authority in case of violation of the rules applicable to the protection of Personal Data, in particular the GDPR.
8. CHANGES TO OUR PROTECTION POLICY
The Personal Data Protection Policy may be amended by Viver no Centro de Portugal, lda. at any time.
A Viver no Centro de Portugal, lda. may adjust the Protection Policy (e.g., if you intend to use your Personal Data in a way other than that stipulated in the Protection Policy in force at the time of data collection), which will be published without prior notice, through an update on the Personal Data Protection Policy page. Communication to customers will only be made if the changes so justify.
For any questions or comments related to our Protection Policy or how Viver no Centro de Portugal, lda. collects and uses your Personal Data and to exercise your rights related to your Personal Data collected, please contact us at the following address geral@vivernocentrodeportugal.com